TeamViewer

Trial

teamviewer.com

Manytools

Remote Desktop Software

TeamViewer

Trial

teamviewer.com

TeamViewer revolutionizes IT support with efficient, secure remote assistance. It enables training, after-sales service, unrestricted access to all files, and robust IT management, advancing tech solutions in a "work from anywhere" era.

Popularity

32% people use it

Features

Applications Management

Centrally manages, configures, and oversees applications on employee devices

Cross-Platform Access

Allows remote usage and access across various operating systems and device types.

Device Management

Unifies endpoint management of employee devices

File Sharing

Allows remote users to share files with other remote users

Applications Management

Centrally manages, configures, and oversees applications on employee devices

Cross-Platform Access

Allows remote usage and access across various operating systems and device types.

Device Management

Unifies endpoint management of employee devices

File Sharing

Allows remote users to share files with other remote users

In-Browser Application

Software is available within browsers.

Integrations

Allows for integration of support, chat, diagnostic or other IT management tools.

Live Preview

Allows users to give audience members control of cursors or tools on the shared screen.

Mobile Device Access

Allows remote desktop administrators access to connected mobile devices

Password Protection

Provides password protection to screen-sharing sessions.

Remote Device Control

Allows administrators to take control of a connected endpoint device

Remote Wipe

Enable the remote locking down and encryption of employee devices

Screen Sharing

Provides screen-sharing options to allow access to view or control real-time activities.

Session Recording

It provides the ability to record remote access and support sessions.

Session Transfer

Allows remote access and support sessions to be transferred between users

Unattended Access

Allows administrators access to devices, regardless of end-users presence.

Usage Information

Offers visibility into employee device activity.

Platform

MacOS

iOS

Windows

Web

Android

Price$24.90

Free

Transformative Remote Support with TeamViewer

Upon first glance, the innovative solutions offered by TeamViewer may seem like something out of a futuristic movie. But rest assured, TeamViewer, with its robust and secure IT support, is as real as it gets in the world of tech. Designed to provide remote assistance, TeamViewer is a dynamo of a tool that can support not just customers but also colleagues, anytime, anywhere. This platform is not only efficient but secure by design, allowing you to provide excellent IT support at a moment's notice. It's a significant step forward from traditional, time-consuming support practices that can drain your resources.

Pioneering After-Sales Service with TeamViewer

A standout feature of TeamViewer is its application in after-sales service solutions. With TeamViewer, you can troubleshoot machinery and equipment for customers remotely and instantaneously. Thus, it becomes possible to offer expert solutions without the need for physical inspections, saving both time and money. Among the highlights of TeamViewer's after-sales service solutions is 'vision picking,' which can speed up the logistics process in businesses by enhancing the efficiency of manual picking processes and reducing errors.

Simplified Training and Problem-Solving with TeamViewer

TeamViewer doesn't merely stop at offering expert remote IT support. It's also an effective training tool that enables quick and intuitive tutoring for staff. The platform uses augmented reality technology, offering visual assistance to fix issues quickly. With the Story of Specsavers offering a real-world example, it's clear that businesses can leverage TeamViewer to train staff to solve technical problems themselves, irrespective of their location.

Flexible Remote Access and Robust IT Management with TeamViewer

In the world governed by the "work from anywhere" philosophy, TeamViewer distinguishes itself with its unrestricted remote access to all files, applications, mobile devices, and servers. No need for a VPN – your remote workspace is ready with TeamViewer. Simultaneously, its remote support capabilities make it perfect for IT professionals and teams looking to resolve tech issues without the expense of site visits. Lastly, with TeamViewer Remote Management, you can amp up your IT infrastructure's health and security, managing, monitoring, patching, and protecting all your devices and software from one platform, improving your IT efficiency.

Pros & Cons

Pros

TeamViewer provides secure remote IT support, ensuring data protection.

It enables efficient remote problem-solving, reducing the need for costly site visits.

Offers augmented reality technology for visual assistance and faster issue resolution.

Compatible with almost any device and operating system.

Fosters productivity with full access to all files, applications, and even servers from any location.

Centrally manages, monitors, patches, and protects computers, devices, and software with TeamViewer Remote Management.

Cons

Frequent usage of remote access tools like TeamViewer may pose security risks.

Depends on a reliable and fast internet connection for efficient operation.

Making use of advanced features like augmented reality could require training.

Relatively high costs compared to other remote access software.

May experience compatibility issues across different hardware devices or operating systems.

The user interface might be a bit complex for non-technical users.

Frequently Asked Questions

Find answers to the most asked questions below.

Can TeamViewer provide remote IT support securely?

Yes, TeamViewer provides remote IT support that is secure by design, meaning you can safely assist your customers and colleagues no matter where they are.

What types of support tools does TeamViewer offer for troubleshooting machinery and equipment?

TeamViewer offers after-sales service solutions that allow you to remotely troubleshoot machinery and equipment instantly for your customers.

How does TeamViewer assist with logistics and warehouse activities?

TeamViewer offers a vision picking feature that accelerates logistics across your business, making the picking process more efficient. In addition, it offers solutions for transforming your warehouse and reducing errors, leading to higher profitability.

Does TeamViewer offer capabilities for remote access and work?

Yes, TeamViewer offers full remote access to any device, allowing you to stay productive from anywhere. You can have unrestricted access to all your files and applications, as well as your mobile devices and servers, without needing a VPN.

How does augmented reality technology enhance TeamViewer's remote IT support?

TeamViewer's augmented reality technology provides visual assistance to staff to fix issues quickly, offering improved efficiency in resolving technical issues remotely.

Can TeamViewer help me manage my IT infrastructure?

Yes, TeamViewer Remote Management allows you to centrally manage, monitor, track, patch, and protect your computers, devices, and software from a single platform, boosting your IT efficiency.

TeamViewer Remote Desktop Software review

TeamViewer provides numerous benefits, particularly for larger organizations requiring robust remote desktop software solutions. Its pricing structure is tailored for big companies and those with IT departments. This advantage is amplified by the ease of deploying the software across multiple devices. Moreover, TeamViewer offers valuable collaborative tools such as voice, chat, and video options, which are essential for managing multiple employees. Additionally, the software boasts an impressive range of security features, making it one of the most secure remote desktop software options available. Overall, TeamViewer is an exceptional product with a lot to offer.

Rob Clymo

Journalist,techradar

www.techradar.com

TeamViewer Review 2022: Does This “VPN” Really Work Safely

TeamViewer is a highly efficient remote access program with numerous advantageous features, such as excellent collaboration capabilities. It also allows for seamless file transfers and remote printing during meetings and presentations without any challenges. However, it is important to note that TeamViewer is not a true VPN. To obtain functionalities like anonymous web browsing, accessing censored websites in your region, and removing geo-restrictions on streaming services, a dedicated VPN is required. My top recommendation is ExpressVPN, as it provides exceptional security, consistently bypasses stringent firewalls, and unblocks all major streaming platforms.

Clement Adegbenro

WizCase

www.wizcase.com

TeamViewer review: Easy, free remote connectivity software

TeamViewer is user-friendly, free for personal usage, and covers all essential features of remote control software, including chat and file transfer. Additionally, by opting for a subscription, you gain access to meetings and remote video assistance.

Jon Jacobi

Contributor,PCWorld

www.pcworld.com