RocketChat

Trial

rocket.chat

Manytools

Chat Solutions

RocketChat

Trial

rocket.chat

RocketChat is a secure collaboration platform offering customization, data ownership, increased team productivity, customer engagement, and stringent privacy. A preferred choice for professionals, it combines cutting-edge security features with the power of personalization.

Popularity

13% people use it

Features

Calendar Integration

Integrates with outside calendar software for streamlined meeting planning.

Collaborative Whiteboards

Allows users to draw and annotate a blank digital whiteboard space simultaneously.

Conversation Archiving

Archives conversations in a separate location for later reference.

File Sharing

Allows users to send and open various file types.

Calendar Integration

Integrates with outside calendar software for streamlined meeting planning.

Collaborative Whiteboards

Allows users to draw and annotate a blank digital whiteboard space simultaneously.

Conversation Archiving

Archives conversations in a separate location for later reference.

File Sharing

Allows users to send and open various file types.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Meeting Room Check-in

Users check into physical meeting rooms, allowing for productivity tracking.

Notifications

Delivers notifications to both sides of the conversation

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Screen Sharing

Allows users to share their personal computer screen to another screen in the physical meeting space.

Message content search capability

Platform

MacOS

Windows

Web

Android

iOS

Price$7

Free

Go To Site

A Seamless Collaboration Platform

Take control over your online conversations with RocketChat, a secure and compliant collaboration platform that puts you in the driver's seat of customization and data ownership. We all frequently use communication platforms to brainstorm ideas, carry out projects and establish relationships with customers. Unfortunately, most platforms fail to offer a significant level of control or customization. RocketChat breaks the mold by stepping up as a platform that gifts you with the keys to personalization and integration.

Increased Productivity and Customer Engagement

RocketChat is designed to optimize team functionality by consolidating messages, projects, and tasks into one accessible locale. Experience a boost in team productivity as you carry out projects with unparalleled efficiency. Additionally, RocketChat paves the way for genuine interactions with customers, irrespective of their contact method. By nurturing these customer relationships, RocketChat sets the stage for improved business outcomes.

Customize Without Compromise

RocketChat offers the unique ability to develop custom messaging experiences within your app or website. With white-labeling and integration of RocketChat components, you can harness all of its premium features and push user engagement to greater heights. To top it off, the platform hosts a diverse array of custom apps, open APIs, powerful plugins, and webhooks that can boost the functionality of your workspace.

Security and Privacy at Its Best

With RocketChat, you can rest easy knowing that your conversations are entirely under your control, with deployment options that satisfy your unique security and compliance needs. The platform ensures a safe communication environment with E2E encrypted, ISO 27001 certified features and support for compliance with standards such as GDPR, CCPA, LGPD, and HIPAA. RocketChat is the collaboration tool that you can rely on for secure, efficient, and fully customizable communication experiences without having to sacrifice control or privacy. See for yourself why RocketChat is the preferred platform for professionals who prioritize control, customization, and security.

Pros & Cons

Pros

Rocket.Chat offers end-to-end encryption, ensuring secure and private conversations.

The platform provides a range of customization, white-labeling options, and integration capabilities.

Rocket.Chat delivers omnichannel customer collaboration for seamless interactions with customers.

Users have full control over data with self-hosted, air-gapped or secure cloud deployment options.

Built to enable team collaboration both internally and across companies.

Allows for higher app users’ engagement with custom messaging experiences within your app or website.

Cons

As an open-source platform, Rocket.Chat may require a level of technical skills for customization and integration.

Potential complexity in setting up self-hosted, air-gapped or secure cloud deployment options.

Some users may find the extensive customization and integration options overwhelming.

The platform might be overkill for smaller businesses or teams that don't require advanced customization.

With an emphasis on privacy and data ownership, the user interface may not be as intuitive or user-friendly as other platforms.

No specific cons mentioned about customer support, which may suggest potential weaknesses in this area.

Frequently Asked Questions

Find answers to the most asked questions below.

What is Rocket.Chat?

Rocket.Chat is a secure and compliant collaboration platform. It allows users to control their data and customize anything they want. The platform unifies all conversations into a single platform, enabling users to communicate and collaborate effectively with colleagues, other companies, customers, and communities.

How does Rocket.Chat enhance team productivity?

Rocket.Chat integrates messages, projects, and tasks into one place, boosting team productivity. The platform allows you to bring together tools, people, and processes in a single workspace that can be extended and customized with custom apps, open APIs, powerful plugins, and webhooks.

Can I customize Rocket.Chat to meet my specific needs?

Yes, Rocket.Chat is fully customizable. Users can integrate it with their ecosystem using open APIs and enjoy a wide range of customization and white labeling options. It is perfect for in-app or live-stream chats.

How secure is Rocket.Chat?

Rocket.Chat is very secure, offering 100% control over your conversations. You can choose from self-hosted, air-gapped or secure cloud deployment options that meet your security and compliance needs. It provides E2E encryption, is ISO 27001 certified, and supports compliance with GDPR, CCPA, LGPD, and HIPAA.

Can I use Rocket.Chat for customer interactions?

Yes, Rocket.Chat provides omnichannel customer collaboration features. This ensures seamless interactions with your customers, regardless of how they connect with you. It also enables you to deliver great customer experiences and ensures long-term relationships and improved business outcomes.

What is the Rocket.Chat Marketplace?

The Rocket.Chat Marketplace offers a wide range of apps and native integrations that help your business communicate more effectively. These apps and integrations can further enhance your experience with Rocket.Chat.