Mattermost

mattermost.com

Manytools

Chat Solutions

Mattermost

mattermost.com

Mattermost stands out among collaboration platforms, offering customizable productivity solutions, secure data environment, and full data control, perfect for highly-regulated industries.

Popularity

15% people use it

Features

File Sharing

Allows users to send and open various file types.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Notifications

Delivers notifications to both sides of the conversation

Screen Sharing

Allows users to share their personal computer screen to another screen in the physical meeting space.

File Sharing

Allows users to send and open various file types.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Notifications

Delivers notifications to both sides of the conversation

Screen Sharing

Allows users to share their personal computer screen to another screen in the physical meeting space.

Message content search capability

Price$10

Free

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Introduction to Mattermost

Mattermost stands as a class of its own among collaboration platforms. It’s a flexible, customizable solution that accelerates mission-critical work, especially in defense, government, and critical infrastructure enterprises. Mattermost is more than just a chat platform; it integrates ChatOps, incident response, and decision workflows into an easily manageable and secure environment that offers full control over your data. Surprisingly, Mattermost excels in areas where many other platforms falter.

Mattermost’s Unique Features

Mattermost goes above and beyond the confines of traditional messaging and enables tightly-integrated productivity solutions matched to operational processes. Its Channels feature eliminates communication silos, allowing free and secure collaboration. It also comes with Playbooks - prescribed workflows that manage routine releases to major incident responses. With Mattermost, teams can achieve a single source of truth for every conversation, process, and activity.

The Security and Compliance Advantage

When it comes to data safety, Mattermost proves it can pack a punch. The platform is purpose-built for the strictest security, privacy, and compliance requirements. Mattermost sports air-gapped network deployment, granular admin controls, advanced compliance auditing, and reporting mechanisms. It also supports configurable HIPAA and FINRA compliant environments. It's an ideal solution for highly-regulated industries that need to move fast with low risk.

Integration and Customization

Mattermost is not just high-performance, it also boasts of high adaptability. It offers multiple deployment options and a rich ecosystem of community-driven apps, an open API, and a plugin framework for customization. It further integrates with the tools your team relies on, from popular SaaS tools to community-built integrations to your own custom solutions. Mattermost truly empowers its users, maintaining its standing as an exceptional collaboration platform in a tech-saturated world.

Pros & Cons

Pros

Robust security features including full control over your data

Customizable and adaptable platform deployable anywhere

Unified solution for operational workflows providing real-time collaboration

Rich ecosystem of community-driven apps, open API and plugin framework

Supports checklist-based process automation for effective workflow orchestration

Cons

Might be complex for non-technical users due to its extensive features

Could be overkill for small teams or startups needing simpler collaboration tools

Real-time and async messaging might overwhelm users with constant notifications

Strict security features might limit collaboration with external parties

Deployments to air-gapped networks or BYOD environments may pose challenges to some organizations.

Frequently Asked Questions

Find answers to the most asked questions below.

What types of organizations is Mattermost built for?

Mattermost is purpose-built for organizations vital to national security, public safety and critical infrastructure. It is also suitable for defense, government, and critical infrastructure enterprises, particularly those with stringent security and privacy requirements.

Can Mattermost be deployed anywhere?

Yes, Mattermost provides flexible deployment options. It can be deployed on air-gapped edge, private cloud, or public cloud. It's also deployable in on-prem (or air-gapped) environments.

What services does Mattermost offer to boost team productivity?

Mattermost empowers teams with collaborative workflows, integrated ChatOps in strict security environments, single source of truth for all communications, and AI-accelerated workflows. It also offers checklist-based process playbooks and channel-based communications for better command and process automation.

How can I ensure my data is secure with Mattermost?

Mattermost is built to meet the strictest security, privacy, and compliance requirements. It offers built-in identity and access controls, granular admin controls, advanced compliance auditing & reporting, and full control over your data. It's also configurable for HIPAA and FINRA compliant environments, SOC 2 Type I, GDPR, CCPA, and more.

Can Mattermost be integrated with other tools my team uses?

Yes, Mattermost can be customized and extended by integrating with the tools your team relies on daily through an open API, a plugin framework, and deep integrations with popular SaaS tools.

What is included in Mattermost's platform services?

Mattermost provides several key features including native audio calling & screenshare, real-time messaging, file, image, and link sharing, slash commands, bot integrations, code snippets, prescribed workflows, automated triggers and actions, status update broadcast and dashboard, and many other features. It also comes with Playbooks and Calls for structured collaboration and real-time communication respectively.