Survicate

survicate.com

Manytools

Feedback & Survey Tools

Survicate

survicate.com

Uncover invaluable customer insights with Survicate, an intuitive feedback tool offering seamless integration, advanced targeting, and powerful AI analysis. Boost engagement with an average 30% survey response rate.

Popularity

1% people use it

Features

Branching/Skip Logic

Helps create more intelligent surveys based on respondents' actions and answers.

Data Exporting

Question Types

Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings.

Survey Builder

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Branching/Skip Logic

Helps create more intelligent surveys based on respondents' actions and answers.

Data Exporting

Question Types

Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings.

Survey Builder

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Price$99

Free

Go To Site

Demystifying Customer Insights with Survicate

Survicate is a groundbreaking tool that represents a paradigm shift in customer feedback acquisition, offering an uncomplicated and efficient solution that eliminates all the fuss associated with traditional survey methods. The feather in its cap is the intuitive drag-and-drop survey creator that requires no coding knowledge and allows you to start collecting actionable data within minutes. With the ability to automate recurring surveys, you can consistently tap into a goldmine of customer insights.

A Cohesive, User-focused Approach

Putting the user at the heart of its features, Survicate guarantees a whopping 30% average online survey response rate as opposed to the meager 5% by other tools. It achieves this by incorporating a series of innovative functionalities. These include capturing responses from partially completed surveys, eliminating repetitive information requests, advanced targeting capabilities, and an attractive embedded question feature in email previews. This user-centric approach kindles engagement and piques the interest of your audience, making them more likely to participate in your surveys.

Integration is its Middle Name

Survicate seamlessly bridges the gap between customer feedback and your arsenal of digital tools with a click of a button. The list of integrations is both expansive and impressive, covering email providers, on-site widgets, even compatibility with mobile SDKs across iOS, Android and more. Toggling between different platforms is a thing of the past as Survicate enables feedback sync with prominent tech stacks like Google Analytics, Salesforce, and HubSpot.

The Proverbial Cherry On Top: Analysis and Reporting

Survicate not only assists in obtaining customer feedback but also turns into your own research assistant catering to your analytical needs. With an inbuilt AI analysis feature furnishing overall survey statistics, calculated CX (Customer Experience) metrics like NPS, CSAT, individual response views, a word cloud feature visualizing frequently mentioned terms, and many more. The insight hub seamlessly organizes all your surveys and responses while an extensive array of reporting features help you to understand your survey data at a glance.

Survicate is clearly a tool not only designed with thoughtfulness but also executed meticulously. Few tools offer such seamless integration, efficient survey creation, and insightful analysis, putting Survicate in a class of its own. In the vast digital ocean filled with customer feedback tools, Survicate undeniably stands as a beacon of efficiency and convenience.

Pros & Cons

Pros

Survicate offers quick and easy-to-build surveys with a drag-and-drop creator.

The survey platform integrates well with a wide variety of tools and software, providing robust and useful insights.

Survicate is ideal for in-product, website, email, link and mobile surveys with advanced targeting options.

Offers recurring options for constant feedback and allows for partial response capture making it user-friendly.

Allows automated as well as customized feedback collection integrated with AI for smarter data analysis.

Provides multilingual survey options and diverse customization features such as a custom ending screen, custom CSS, company logo, and more.

Cons

Survicate offers a lot of advanced features, which may feel overwhelming for simple survey needs.

You would need to manually remove the Survicate logo from surveys, which can be inconvenient.

Limited number of user seats which may not be suitable for larger teams.

Expensive pricing, making it less accessible for small businesses or startups on a tight budget.

Limited to specific response allocation cycles (monthly or yearly) permitting less flexibility.

Native installation on mobile platforms like iOS or Android may not appeal to all user bases.

Frequently Asked Questions

Find answers to the most asked questions below.

What is Survicate and what type of services does it offer?

Survicate is a tool that allows businesses to collect meaningful customer insights through surveys. It uses AI to make sense of user feedback and provides a variety of features such as an intuitive, drag-and-drop survey creator, automatic feedback collection, one-click integrations, and targeted pop-up widgets. It also offers analytical services and tools for sync feedback with your tech stack.

How user-friendly is Survicate?

Survicate is designed to be effortless for users, with a drag-and-drop survey builder that doesn't require coding skills. Surveys can also be set to be recurring for a constant stream of valuable insights.

What kind of surveys can I create with Survicate?

Survicate allows you to create a wide range of surveys, from in-product and website surveys to email and mobile surveys. These surveys can be customized to include varying question types, skip logic, personalization, and more.

How easily can Survicate integrate with other tools?

Survicate can be integrated with a wide array of tools you already used with a single click. These include tools for email, CRM, analytics, and more.

What are some features of Survicate's analysis and reporting?

Survicate provides an array of features for analyzing and reporting survey responses. These include a view of overall survey statistics, calculated CX metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES), trends, responses distribution, AI topics and insights, and more.

What steps does Survicate take to ensure data security and compliance?

Survicate offers features such as two-factor authentication (2FA), data deletion, GDPR compliance, and a standard data processing agreement to ensure data security and compliance.