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An Hassle-Free Way to Run User Testing
UserFeel is a powerful testing tool designed around the concept of step-by-step improvement. With UserFeel, you can gain valuable insights into how users interact with your website or mobile applications in real-time through unscripted video recordings. Imagine having the ability to step into your users' shoes, understanding their needs and potential challenges they face while navigating your website, this is the exact solution that UserFeel provides. The flexibility of just paying as you go, without the necessity of a subscription, appeals to businesses of all sizes.
Striking the Right Balance between Flexibility and Quality
What sets UserFeel apart is its balance of flexibility and quality. It boasts of a panel of over 1 million testers from 40 countries, speaking 40 languages, all ready to provide authentic feedback about your site or application. These testers are selected based on the specific demographic and screener questions you set, assuring you that feedback comes from users who match your target audience. UserFeel does not stop there, they provide tools for in-depth analysis, ranging from video recordings, audio transcripts, and 'system usability scale' rating to meticulously selected test summary.
Fostering Teamwork and Collaboration
UserFeel isn't just about individual testers running tests; it encourages teamwork and collaboration. Team members can add annotations to test videos, categorize issues based on their types, and share their findings, ultimately fostering mutual involvement and understanding. And the real kicker? The feature to create and share 'highlight' videos of the most critical issues. These short, impactful videos can be easily shared with the rest of your team, ensuring everyone is aligned with the issues and possible solutions.
Standing Out in the Market
But what truly steals the show is UserFeel's commitment to quality and customer satisfaction. With the tool's Quality Guarantee, you can be confident of the value you receive from each test. In any case where the feedback is not of high quality, or there is an issue with the tester's video or audio, UserFeel swiftly replaces it at no extra cost. Offering tests in 40 languages, catering to numerous demographics, and the flexibility to choose between unmoderated or moderated testing – UserFeel does not fall short in delivering a comprehensive, yet focused user testing solution.
So, if you've been in search of a cost-effective, understandable, and result-oriented user testing solution, UserFeel deserves your consideration. It blends ease of use and meticulous, target-focused solutions to help enhance your website's usability, revenue, and conversion rates.
UserFeel offers a flexible pay-as-you-go model, eliminating the need for costly subscriptions.
The service includes a panel of over 1 million testers in 40 different languages and covering various demographics.
Userfeel allows customized selection of demographics and screener questions for targeted user testing.
Videos, audio, annotations and transcripts of user tests are all provided for comprehensive usability studies.
The tool offers the option to create highlight reels of the most critical usability issues for efficient reporting.
UserFeel also includes 'system usability scale' rating to measure perceived website usability over time.
The service might be expensive for startups or small businesses due to its per user test cost model.
Conducting detailed user tests with specific demographics might not be timely as it depends on the availability of these demographic groups on their tester panel.
There is no direct mention of the data security provisions in place for sensitive tests or user data.
Replacements for poor quality tests could possibly incur delays based on tester availability.
Limited information is provided about the comprehensiveness of their bug tracking capabilities.
Screener questions might not always be exhaustive enough to ensure the precise targeting of a specific user group.Frequently Asked Questions
Find answers to the most asked questions below.
Do I need a subscription for Userfeel?
No, Userfeel does not require a subscription or monthly fees. You simply pay per user test, which begins at a price as low as $30.
What does a user test with Userfeel include?
Every user test includes the recruitment of user testers who match your requested demographics and screener questions, video and audio recordings of the user tester interacting with your website, app or prototype, the ability for team members to add annotations to videos and categorize issues, as well as the option to create highlight videos showcasing the most critical issues.
How does Userfeel ensure the quality of user testers?
Userfeel offers both unmoderated and moderated user testing, with a panel of over 1 million high-quality testers from more than 40 countries. Every tester is rated for every test they take, ensuring only the highest quality testers remain on their panel. Furthermore, any tests that you are not satisfied with can be replaced quickly and free of charge.
Can I use my own testers with Userfeel?
Yes, Userfeel offers a special link you can send to your testers, allowing them to test without having to register. Userfeel can also provide compensation if you choose to move your testers to their testing panel.
Why is user testing important?
User testing allows you to discover usability issues, user frustrations, and bugs that may not be apparent otherwise. It also helps to identify areas for improvement on your website or app, which can boost your conversion rates and revenue.
Can I test on various devices with UserFeel?
Yes, with Userfeel, you can discover bugs and user issues on any device. You have the option to test your website or app on desktop, mobile, or tablet.
Categories Similar To Usability UX Testing
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