BazaarVoice

Paid

bazaarvoice.com

Manytools

CRM Management Tools

BazaarVoice

Paid

bazaarvoice.com

BazaarVoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand and delight consumers.

Popularity

18% people use it

Features

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Lead Management

Allows users to manage and track leads through a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution, and Lead Qualification.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Integration APIs

Lead Management

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

Web

Price0

Free

The Ultimate UGC Platform

Bazaarvoice is a revolutionary platform, designed to bridge the gap between brands and their customers. This unique tool enables brands and retailers to utilize the voice of their customers, manage user-generated content on a massive scale, and engage shoppers from the discovery phase right up to the point of purchase.

Revolutionizing Customer Engagement

Bazaarvoice stands out for its ability to connect businesses with their customers in a meaningful way. Their platform is about more than just sales - it's about building long-lasting relationships with customers through authentic engagement. This tool is committed to helping businesses drive revenue, and it achieves this in a smarter, faster way.

Leveraging User-Generated Content

One of the standout features of Bazaarvoice is its ability to manage user-generated content at scale. User-generated content is an under-utilized gold mine for businesses. It's raw, real, and resonates with potential customers. Bazaarvoice understands this and provides a platform that makes it easy for businesses to collect, manage, and use this content to their advantage.

Turning Shoppers into Buyers

Bazaarvoice is not just about connecting with shoppers; it's about turning those shoppers into buyers. The tool enables businesses to engage shoppers at every stage of the buying process, from the moment they discover your brand to the moment they make a purchase.

Designed for Authentic Experiences

At the heart of Bazaarvoice is a commitment to authenticity. This platform understands that today's consumers crave genuine, authentic shopping experiences, and it delivers on this promise by giving brands the tools they need to create these experiences.

Driving Revenue Smarter, Faster

In an increasingly competitive digital world, businesses need to be smart and fast. Bazaarvoice is designed for this environment, providing tools that help businesses drive revenue in a smarter, faster way.

The Bottom Line

Bazaarvoice is more than just a UGC platform; it's a complete solution for brands and retailers looking to connect with their customers, manage user-generated content, and turn shoppers into buyers. If you're looking to drive revenue, engage shoppers, and create authentic experiences, Bazaarvoice is the tool you need.