Odoo

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odoo.com

Manytools

CRM Management Tools

Odoo

#3Rated

CRM Management Tools

Odoo

Trial

odoo.com

From ERP to CRM, eCommerce and CMS. Download Odoo or use it in the cloud. Grow Your Business.

Popularity

69% people use it

Features

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts, ensuring compliance with them, and documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Desktop Integration

Allows users to sync their Email, Calendar, and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Lead Management

Allows users to manage and track leads through a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution, and Lead Qualification.

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Product & Price List Management

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Sandbox / Test Environments

Allows administrators to develop and test changes to the CRM deployment easily. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Task / Activity Management

Manage and track tasks and activities. Assign due dates and integrate into calendars to manage daily schedules and priorities.

User, Role, and Access Management

Grant access to select data, features, objects, etc., based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

iOS

Android

Windows

Web

Price$7.50

Free

Revolutionize Your Business with Odoo

Odoo is a robust open-source platform that is designed to help your business flourish. With an array of tools ranging from ERP to CRM, eCommerce, and CMS, Odoo is a one-stop shop for all your business software needs. And the best part? You can either download it or use it in the cloud, making it an incredibly flexible solution for businesses of all sizes.

Understanding Odoo's Capabilities

Odoo's suite of tools is designed to streamline your business operations. Its ERP and CRM modules help manage your business's core processes, providing a centralized system for your sales, customer service, and supply chain operations. The eCommerce and CMS tools, on the other hand, ensure your online presence is seamless and engaging. What's more, Odoo's cloud-based option ensures you can manage your business from anywhere, at any time.

Why Choose Odoo?

Odoo stands out as a versatile and comprehensive business solution. Its open-source nature means it's constantly evolving and improving, with a community of developers working to enhance its functionality. Whether you're a small business looking to grow or a large corporation needing to streamline your operations, Odoo has a solution for you.

Benefits of Open Source Software

One of the main attractions of Odoo is its open-source nature. This allows for greater flexibility and customization, ensuring the software can adapt to your business's specific needs. Plus, being part of an open-source community means you benefit from the collective knowledge and innovation of developers worldwide.

Cloud or Download: You Choose

With Odoo, you have the freedom to choose between a cloud-based solution or a downloadable software. Both options offer the same suite of tools, so it's all about what works best for your business. If you need access from multiple locations, the cloud-based solution is perfect. On the other hand, if you prefer to have control over your servers, the downloadable version is your best bet.

Empowering Your Employees

At the heart of Odoo's philosophy is the belief that amazing employees deserve amazing software. By equipping your team with the right tools, you can increase productivity, improve efficiency, and foster a better working environment.

Growing Your Business with Odoo

With Odoo's comprehensive set of tools, growing your business becomes a more streamlined and manageable process. From managing customer relations to optimizing your online presence, Odoo has got you covered. So why wait? Start using Odoo today and take your business to the next level.

In conclusion, Odoo is a comprehensive, flexible, and powerful business software solution. With its suite of tools, it offers businesses of all sizes the chance to streamline operations, improve efficiency, and drive growth. So, whether you're a start-up or an established enterprise, Odoo could be the catalyst that propels your business to new heights.