Hubspot CRM

Free

hubspot.com

Manytools

CRM Management Tools

Hubspot CRM

#2Rated

CRM Management Tools

Hubspot CRM

Free

hubspot.com

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

Popularity

79% people use it

Features

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts, ensuring compliance with them, and documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Desktop Integration

Allows users to sync their Email, Calendar, and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Lead Management

Allows users to manage and track leads through a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution, and Lead Qualification.

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Product & Price List Management

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Sandbox / Test Environments

Allows administrators to develop and test changes to the CRM deployment easily. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Task / Activity Management

Manage and track tasks and activities. Assign due dates and integrate into calendars to manage daily schedules and priorities.

User, Role, and Access Management

Grant access to select data, features, objects, etc., based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

iOS

Android

Windows

Web

Price$50

Free

A New Age of Streamlined Business Operations

In today's digital era, managing a business necessitates utilizing a variety of tools to maintain efficiency and growth. One such tool that stands out is HubSpot’s free CRM, a game-changer in the sphere of customer relationship management.

Empowering Your Business

This CRM tool isn't just about managing customer relationships; it's about empowering businesses. It combines customer support, sales, and marketing into a single, easy-to-use platform. With features such as live chat, meeting scheduling, and email tracking, it's easier than ever to keep your business running smoothly.

The Power of Live Chat

Live chat is more than just a way to connect with customers; it's a way to provide instant, personalized service. With HubSpot's CRM, you can engage with customers in real-time, quickly address their concerns, and boost your overall customer satisfaction.

Simplifying Meeting Schedules

Scheduling meetings can be a hassle, but not with this tool. HubSpot's CRM allows you to easily schedule meetings, ensuring you never miss an opportunity to connect with your clients. This feature not only saves time but also enhances your team's productivity.

Keep Track of Your Emails

Email tracking is a feature that provides invaluable insights into your marketing efforts. By knowing when and how often your emails are opened, you can better understand your customers' behavior and tailor your strategies accordingly.

A CRM for Everyone

HubSpot's CRM is designed with a 'something for everyone' approach. Whether you're a small business owner, a marketer, a sales rep, or a customer support agent, you'll find features that cater to your specific needs.

The Verdict

The digital world is evolving, and the way we manage our businesses needs to evolve too. HubSpot’s free CRM is more than just a tool; it's a comprehensive solution that empowers businesses to streamline their operations, improve customer satisfaction, and drive growth.

In conclusion, HubSpot's CRM is a robust platform that combines customer support, sales, and marketing into one. With its easy-to-use features and comprehensive approach, it's a tool that every business should consider.

HubSpot CRM Review

22 Mar 2023

HubSpot stands as a formidable CRM force, offering a complimentary edition that surpasses numerous premium alternatives available. Regardless of whether you opt for the free or paid version, HubSpot CRM seamlessly synchronizes marketing, sales, and customer service departments. It presents itself as an excellent choice for virtually any organization aiming to enhance their customer relationship management. In this review, we have consolidated our extensive research and firsthand experience with the software—both positive and negative—to aid in determining whether it is the right fit for your needs.

The Daily Egg

www.crazyegg.com

HubSpot CRM Review

HubSpot has consistently been on our radar for CRM solutions, and we've witnessed its platform evolve and improve over time. Many CRMs are moving towards incorporating digital marketing tools or help desk tools into their offerings. In this iteration, HubSpot has successfully integrated both, making it an attractive option for mid-size companies seeking a one-stop solution for all customer interactions. While this review does not cover HubSpot's marketing and service features, the availability of pricing bundles for these features alongside the CRM is worth noting. Additionally, HubSpot's ease of configuration adds to its appeal.

Oliver Rist

PCMag

www.pcmag.com

HubSpot CRM Review 2023: Features, Pros & Cons

16 Dec 2022

HubSpot is a versatile CRM platform based in the cloud, designed to assist businesses of various sizes and sectors in managing and fostering leads while evaluating essential business data. Applicable to both B2B and B2C companies, HubSpot is ideal for a wide range of industries, including retail, real estate, marketing, sales, construction, and accounting. Key features include the ability to oversee outbound and inbound leads, automate sales pipeline management, manage leads and contacts, as well as conduct and monitor email campaigns.

Rob Watts

Forbes

www.forbes.com