SugarCRM

Trial

sugarcrm.com

Manytools

CRM Management Tools

SugarCRM

Trial

sugarcrm.com

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!

Popularity

11% people use it

Features

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts, ensuring compliance with them, and documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Desktop Integration

Allows users to sync their Email, Calendar, and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Lead Management

Allows users to manage and track leads through a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution, and Lead Qualification.

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Product & Price List Management

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Sandbox / Test Environments

Allows administrators to develop and test changes to the CRM deployment easily. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Task / Activity Management

Manage and track tasks and activities. Assign due dates and integrate into calendars to manage daily schedules and priorities.

User, Role, and Access Management

Grant access to select data, features, objects, etc., based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

iOS

Android

MacOS

Windows

Web

Price$49

Free

If you're on the hunt for a CRM platform that's not only intelligent but also loved by users worldwide, then you need to turn your attention to SugarCRM. This highly-rated platform is designed to help businesses nurture customer relationships and create customers for life.

A CRM Like No Other

SugarCRM is no ordinary CRM platform. It is built with a unique blend of features that make it a standout choice for businesses of all sizes. Its intelligent features are designed to help businesses create and maintain meaningful, lasting relationships with their customers.

Built to Serve

Every feature in SugarCRM has been thoughtfully designed with the user in mind. It doesn't just manage customer relationships; it cultivates them. SugarCRM helps businesses create customers for life. This is a bold promise, but one that the platform delivers on, with a suite of tools that are as intelligent as they are easy to use.

Intelligent Platform

The intelligence of SugarCRM sets it apart from the competition. It doesn't just manage data - it interprets it, making it a powerful tool for businesses looking to understand their customers better. With SugarCRM, you let the platform do the work.

Demo Available

If you're interested in seeing how SugarCRM works, there's a demo available. This is a fantastic opportunity to see the platform in action and understand how it could benefit your business.

User-Friendly Interface

SugarCRM has a user-friendly interface that makes navigating its features simple and intuitive. Even if you're new to CRM platforms, you'll find SugarCRM easy to use.

Unmatched Customer Support

SugarCRM prides itself on providing excellent customer support. They are there every step of the way to ensure your experience with their platform is smooth and beneficial.

In conclusion, SugarCRM is a top-rated CRM platform that offers a unique blend of intelligent features. It is designed to help businesses create lasting relationships with their customers. With its user-friendly interface, excellent customer support, and a demo available, SugarCRM is a tool that every business should consider.

SugarCRM Sugar Sell Review

22 Aug 2022

SugarCRM is arguably one of the most recognized names in the customer relationship management (CRM) industry, second only to the Editors' Choice winner, Salesforce Sales Cloud Lightning Professional. This prominence is primarily due to its longevity, having been introduced in 2004. Similar to Salesforce, SugarCRM is transitioning from a pure CRM solution to a comprehensive customer engagement platform that addresses sales, marketing, and service desk functionalities. However, despite its extensive features that nearly match Salesforce's high-end offerings, SugarCRM is also somewhat intricate to navigate and nearly as costly.

Oliver Rist

PCMag

www.pcmag.com

SugarCRM Review

22 Mar 2023

SugarCRM is a platform for managing customer relationships that aids companies in streamlining their internal and external communication processes. This service seamlessly connects with numerous external platforms and provides an abundance of functionalities to support your marketing and sales departments.

Tom Rayner

Small Business Expert,the ascent

www.fool.com

SugarCRM Review: Is It as Good as It Claims?

01 Apr 2023

SugarCRM indeed serves as a customer relationship management (CRM) platform, enabling companies to deliver highly tailored experiences. Through SugarCRM, businesses can implement marketing campaigns, retain customers, increase sales, and develop versatile business applications. These applications can be employed in various capacities, such as empowering sales teams, overseeing customer information databases, and operating customer support organizations.

Haley

mageplaza

www.mageplaza.com