Gainsight

Paid

gainsight.com

Manytools

CRM Management Tools

Gainsight

Paid

gainsight.com

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Popularity

10% people use it

Features

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Integration APIs

Opportunity & Pipeline Mgmt.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

User, Role, and Access Management

Grant access to select data, features, objects, etc., based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

iOS

Android

Web

Price0

Free

The Future of Customer Success

Picture a tool that perfectly encapsulates all your customer success needs, now imagine it's Gainsight. This state-of-the-art software is a one-stop solution, designed to empower companies by increasing revenue, reducing customer churn, and promoting advocacy.

The Power of the Gainsight Experience

Gainsight is not just a tool; it's an experience. It provides a comprehensive platform that allows businesses to effectively manage their customer success and product experience. It's a powerful aid in your quest to optimize the customer journey, ensuring positive interactions, and fostering long-lasting relationships.

Innovation at its Best

What sets Gainsight apart is its innovative approach to customer success and product experience. It empowers businesses to stay ahead of the curve by offering insights into customer behavior. This knowledge enables companies to anticipate needs and take proactive steps to enhance customer satisfaction.

Your Key to Customer Retention

No one likes losing customers, and with Gainsight, you won't have to. This software is an excellent tool for reducing customer churn. By providing in-depth analytics and actionable insights, Gainsight enables businesses to identify at-risk customers and implement strategies to retain them.

Boosting Your Revenue with Gainsight

Money matters, and for many businesses, increased revenue is the ultimate goal. Gainsight supports this ambition by providing tools that not only retain current customers but also attract new ones. With this software, businesses can drive their growth and increase their bottom line.

Creating Advocates with Gainsight

Word-of-mouth is a powerful marketing tool, and Gainsight helps businesses harness its power. By facilitating positive customer experiences, it aids in creating brand advocates who willingly promote the company. This organic advocacy can be a game-changer for businesses, driving brand recognition and customer trust.

Embrace the Future with Gainsight

In the fast-paced digital landscape, staying ahead is crucial. Gainsight is here to ensure you're not just keeping pace but leading the way. With its customer success and product experience software, you can enhance your revenue, reduce customer churn, and drive advocacy. Embrace the future of customer success with Gainsight. It's time to take your business to new heights.