SuiteCRM

Free

suitecrm.com

Manytools

CRM Management Tools

SuiteCRM

Free

suitecrm.com

Open Source CRM (Customer Relationship Management) software solution for SME and Enterprise. Available as SaaS or on-premise, download for free today!

Popularity

10% people use it

Features

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts, ensuring compliance with them, and documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Contact & Account Management

Store and retrieve information associated with customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Customer Contract Management

Customization

Allows administrators to customize to accommodate their unique processes. Includes creating custom objects, fields, rules, calculations, and views.

Desktop Integration

Allows users to sync their Email, Calendar, and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable the integration of data, logic, objects, etc with other software applications.

Lead Management

Allows users to manage and track leads through a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution, and Lead Qualification.

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Product & Price List Management

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Sandbox / Test Environments

Allows administrators to develop and test changes to the CRM deployment easily. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Task / Activity Management

Manage and track tasks and activities. Assign due dates and integrate into calendars to manage daily schedules and priorities.

User, Role, and Access Management

Grant access to select data, features, objects, etc., based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. It also includes notifications of users when they need to take action.

Platform

iOS

Android

Windows

Web

Price$0

Free

When it comes to managing customer relationships in today's digital world, having the right tools is essential. One such tool that has been making waves in the industry is SuiteCRM, an open-source CRM software application designed for businesses of all sizes.

A New Paradigm in CRM

SuiteCRM is a breath of fresh air in the CRM landscape. It's an open-source application, which means it's not just designed by a single company, it's built and refined by a community of users and developers worldwide. This results in a versatile, adaptable tool that's always at the cutting edge of the industry.

Designed for SMEs and Enterprises

Whether you're running a small business or a multinational corporation, SuiteCRM has you covered. The software is scalable, flexible, and can be customized to suit your specific needs. It's available as SaaS or on-premise, providing you with the freedom to choose the format that best fits your business model.

Transforming the Way You Do Business

The power of SuiteCRM lies in its ability to streamline your sales, marketing, and service processes. With this tool at your disposal, you can improve efficiency, reduce costs, and make smarter, data-driven decisions. It's about working smarter, not harder.

An All-in-One Solution

SuiteCRM is not just a CRM. It's a comprehensive business solution that integrates all aspects of customer relationship management. From lead generation and sales tracking to customer service and analytics, it's a one-stop shop for all your CRM needs.

Embracing Open Source

One of the key strengths of SuiteCRM is its open-source nature. This means that it's constantly evolving, with new features and improvements being made by a dedicated community of developers. It's a CRM that grows with your business, adapting to your changing needs and demands.

Easy to Use

Despite its powerful features, SuiteCRM is incredibly user-friendly. It has a clean, intuitive interface that makes it easy to navigate and use. Whether you're a seasoned CRM user or a complete novice, you'll find SuiteCRM to be a breeze to work with.

In conclusion, SuiteCRM is a robust, flexible, and adaptable CRM solution that's perfect for businesses of all shapes and sizes. It's an open-source tool, which means it's constantly being updated and improved by a community of developers. With its powerful features and user-friendly interface, SuiteCRM truly is the smarter way to manage your customer relationships.